ABSTRACT

The Organizational Communication Division of the International Communication Association (ICA) devoted more than 5 years to the development of the ICA Audit and an additional 3 years to refining the methods. The ICA Audit is a package of instruments used in the assessment of employees’ perceptions of communication processes in their organization. It has been used extensively in research and consulting in the years since its development. One intention of the developers of the ICA Audit was to increase the instrument’s standardization so that the resulting information from different organizations could be compared; this would increase the researcher’s ability to communicate results to the client. The ICA Audit still remains one of the best sources of information about organizational relationships and the kind of information that moves throughout an organization. It has an applied and practical use as well as a research function.