ABSTRACT

The Organizational Communication Scale (OCS) is composed of 35 items measuring 16 dimensions of organizational communication. The notion that organizational communication must include structural organization elements like departments, as well as individuals, is a valid argument. Too much organizational communication research focuses only on individual behavior in the organizational context. The OCS appears to be reliable and to be valid across an amazing variety of organizational types. P. M. Muchinsky factor-analyzed the OCS items, which produced seven factors that were almost identical to those in the original study and an eighth factor that was unique to only one of Muchinsky’s samples. Muchinsky concluded, “In general, these results are quite supportive of the research reported by Roberts and O’Reilly. Researchers have used OCS items to test a number of different variables and hypotheses. T. M. Harrison tested the relationship between level of participation in decision making with desire to interact with a superior.