ABSTRACT
On a unionized campus, the collective bargaining agreement (CBA) between the faculty and administration is an indispensable resource for good administration. Too often, administrators (especially deans and department chairs) regard the CBA as a source of conflict and are unfamiliar with the its scope and provisions. Regarded properly, the CBA with a faculty union is a job aid for any administrator who wants to lead productive change and who, therefore, is likely to encounter some conflict and resistance. This chapter illustrates the value of a CBA for promoting constructive change by relating how the University of Delaware developed an unparalleled model of non-tenure track term faculty appointments. This model came about as a result of productive, respectful engagement between the administration and the union, guided by and then memorialized in the CBA.
