ABSTRACT
Artificial intelligence (AI) is one of the most disruptive technologies today. The labor workforce worries about being replaced by robots. Managers have limited trust in machine-learning algorithms for decision-making. Executives contemplate their AI investments with a fear of lagging behind their competitors if they do not invest enough. Like it or not: AI will be expanding for the near future. It is no longer a question of “if” but “how, when, and to what extent.” How can the typical slow pace of organizational change be aligned with the fast-paced development of disruptive AI? Mindful change management is key. A mindful executive enhances awareness of the AI landscape with vision, strategy, and commitment. A mindful manager executes leadership’s vision with diverse teams and dynamically adaptive processes to support an appropriate level of trust in AI systems and maintain sound decision-making. A mindful employee proactively learns and adopts AI to take advantage of the technology to provide higher value work than the present methods allow, utilizing the assistance of AI for greater productivity and better job security.
