ABSTRACT
A just culture is a culture of trust, learning and accountability. The primary purpose of a just culture, to most people, is to respond appropriately to incidents. Their idea is that a just culture should not only enable you and your organization to learn from failure but also hold your people ‘accountable' for undesirable performance. This chapter and this book show that a just and learning culture, or a restorative just culture, is actually so much more than that. Restorative practices that build toward a just and learning culture enable people in an organization to become more involved, to speak up and 2to become part of the solution – independent of untoward things happening or not.
