ABSTRACT

This chapter aims to investigate on how introversion may influence tacit knowledge sharing. The common perception that through cultural cues that introversion is a problem because introverts are known for being reserved, quiet and overwhelmed by an excess of social stimulus. Meanwhile, extroverts tend to be sociable and communicative and they are seen as possessing the desirable set of personality traits for success in today’s working environment. Based on this argument, tacit knowledge sharing is mostly associated with extroversion rather than introversion which provide the significance of this study. Qualitative approach was conducted through in-depth interviews with 11 knowledge workers from public and private sectors with diverse occupations in Brunei Darussalam. Therefore, the objective is to examine and analyse the knowledge-sharing behaviour within this group of categories. It was indicated that personality proved to have a stronger impact on knowledge sharing. However, the findings of this study demonstrated some contradictions that have been discussed in previous studies. The findings may promote the understanding of what influences introverts to share or not to share their knowledge.