ABSTRACT
While intelligence previously centred on uncovering “secrets”, it is today more focused on “mysteries”. During the Cold War, intelligence services were asked by their customers to steal secrets that the opponent was trying to hide, and collection was therefore the core business of any service. Today, on the other hand, the customers are rather asking questions related to complex problems and trends (mysteries), and this brings analysis into focus. In the digital age, it is not enough to accumulate as much information as possible to gain a better understanding of the world. To meet customers’ demands, the intelligence process must be centred around the analysis work.
