Once regarded as the poster child for democratic stability and sound policymaking in Latin America, in the last two decades Chile has experienced increasing levels of mistrust in political institutions and media elites, as well as disenfranchisement. In the wake of the mass protests of October 2019, the COVID-19 pandemic found the Chilean government at record levels of disapproval and with citizens skeptical of messages by authorities and legacy media. Based on data from an online survey and a narrative analysis of public discourse of key government interventions during the first six months of the pandemic, this chapter pays attention to individuals’ perceptions regarding the coronavirus crisis and offers a qualitative assessment of how the government’s handling was addressed in the public sphere. Findings show that Chileans have been skeptical of government measures and critical of officials’ handling of the situation, regardless of their support for the administration. With the news media struggling to hold authorities accountable, the resulting crisis has only deepened the political, economic, and social divisions within Chilean society.