ABSTRACT
There is no doubt that information technology and information and communications technologies (ICTs) in particular have changed the delivery of social work in recent years; they have, at the same time, challenged and changed the professional character of social work. In this seminal article, UK academic Nigel Parton gives a highly detailed account of the shift from social work as a ‘social’ enterprise with ‘relationship’ at its core to social work as an ‘informational’ activity. The implications of this are picked up in subsequent chapters.
