ABSTRACT
Over the last decades, passenger mobility has increased considerably. Cancellations, lost and damaged luggage, and delays in the arrival or departure of planes, ships, trains, and coaches are common problems today. Several international organizations, including the International Civil Aviation Organization, the International Maritime Organization, the Intergovernmental Organisation for International Carriage by Rail, the Organization for Cooperation of Railways, the International Rail Transport Committee, and the International Road Transport Union, have contributed to the creation of a separate transport legal framework which, originally, lacked a consumer-orientated perspective. Recent developments in international organizations within the sphere of consumer rights are enabling the emergence of regimes that provide an additional layer of protection to passengers. This chapter examines the contribution of technical and regional international organizations to the protection of the rights of passengers in international carriage by air, sea, and land.
