ABSTRACT
Information and communications technology is used to facilitate organized crime. No longer the exclusive domain of cybercriminals, organized crime uses this technology to further its illicit ends. This chapter begins by identifying the ways information and communications technology are exploited by criminals and used to commit organized crime, particularly how this technology is used in logistics, marketing, recruitment, and payments of criminal proceeds. The chapter then critically examines the role of information technology and communications providers in countering organized crime. Special attention is paid to the policies created, technology implemented, and partnerships established by these providers in response to the use of their technology, platforms, and services by organized crime. The chapter concludes with recommendations on future courses of action.
