ABSTRACT
The academic assessment regulations (AARs) in universities are purported to be instrumental in promoting quality education, as well as students’ commitment to studying. This chapter discovers what transpires between university instructors and students in a course of observing the AARs. Empathy refers to the capacity of understanding the situation of another person—that is, understanding that person’s definition of the situation and the symbolic universe in which the elements of the situation become meaningful and shape actions. Narratives can facilitate empathic actions. The students were urged to narrate emotional stories that could inform us about their instructors’ lenience in adhering to the AARs.
