ABSTRACT
The COVID-19 pandemic brought with it the generalisation of working methods that existed beforehand, such as teleworking. Remote work has shown significant advantages, both for companies and for employees. However, teleworking has shown itself prone to certain psychosocial risks, even being viewed as an “accelerator” of the burnout process. Although research supports that teleworking promotes autonomy and flexibility, there is also evidence that teleworking performed at high-intensity may create conflict in the personal life. Intense workload, reduced and scant social support perceived in remote working were predictors, not solely of emotional weariness, but moreover of other dimensions of burnout: cynicism and lack of personal realisation. The experiences described by those who have worked remotely during the pandemic were: the ease with which schedules or rest days disappear, meeting too many demands through different channels (phone, WhatsApp, email) and with limited time. Also, taking into account that the employees lacked training and that on many occasions they were overwhelmed by techno-stress. Thorough studies are needed on the health consequences of teleworking, which clearly define their aims and take into account the complexity of mediating and modulating variables. Future research should seek to identify what behaviours and resources of teleworking can be beneficial in meeting demands and what aspects contribute to exhaustion.
