ABSTRACT

This chapter firstly defines interculturality, then discusses how the development of interculturality helps manage intercultural conflict, and finally makes use of Sino-US face communication as an example to illustrate the key role of interculturality in conflict management. Interculturality refers to the multiple connections between cultures, through which culturally different individuals endeavor to reduce cultural distance, negotiate shared meanings and mutually desired identities, and establish reciprocal relationships. The critical role of interculturality in conflict management is displayed in four aspects: (1) accommodating differences and cultivating a positive attitude to diversity, (2) developing an intercultural perspective and enhancing mutual understanding, (3) promoting mutual critique and working toward a rational solution, and (4) facilitating joint action and enhancing intercultural harmony.