ABSTRACT
The task of bridging the gulf between consumers and the centres of control in the public undertakings was assigned by the nationalization statutes to consumers' councils, which were designed, generally, to correspond to those centres of control. In general, it may be said that the Government have tended to consider scrupulous regard for the consumers' interests to be implicit in nationalization; where explicit directives were conceded, they did not go beyond exhortation. It may be of value to the councils to have members, who are experts in fuel utilization, transport, etc., but such expertise must not be considered grounds for appointment; the essential qualification must be capacity to represent a consuming interest. Only in the case of the Air Transport Advisory Council is there statutory provision for the procedure to be followed in handling complaints.
