ABSTRACT
Often invisible to audiences, it is the museum staff who keep museums running and functioning smoothly. Yet, much focus and effort go into creating successful visitor experiences. In order to enable flourishing in visitors, museums need to enable it in their employees. In this chapter, Zimmerman addresses the care of museum staff and the need for creating a psychologically safe environment, providing practical strategies for cultivating a healthy workplace. With methods from her work with healthcare teams, she offers insights and designs for creativity, connection, compassion, and resilience in museum workers and teams.
