ABSTRACT
This chapter describes how psychological intergroup interventions, specifically intergroup contact and perspective taking, can be implemented using interactive media, including social media, interactive multimedia applications, and virtual reality. We begin by identifying challenges associated with traditional forms of these interventions. Then we describe how interactive media can help to overcome some of these challenges and consider how new challenges may emerge from using technology in intergroup interventions. We illustrate potential benefits and risks based on example projects and findings from empirical studies of technology-based interventions in different contexts, with a focus on intergroup conflicts. The chapter ends with recommendations on how to integrate interactive media in existing intergroup intervention practices.
