ABSTRACT

Artificial intelligence and the emergence of the “Internet of Things” are changing working life. Intelligent technologies are expected to transform the logic of entire industries, rendering work after the fourth industrial revolution precarious for the many and prosperous for the few. Scholars have declared the terminal decline of routine work and the rise of creative work. Such changes in working life have considerable cultural and organizational consequences. They can exacerbate distress among workers and heighten tensions for the HRM profession, impacting well-being as well as operational change in organizations and society. This role necessarily involves ethical questions when weighing profitability against obligations for corporate social responsibility.