ABSTRACT
In this chapter, we present findings from a participatory mapping project undertaken in the Black Caribbean community in the London Borough of Lambeth commissioned to create a Systems Map of community support available to unemployed people and identify the barriers and leverage points to their economic engagement. We introduce the case study and go on to outline our design philosophy to enable the community to find its voice using participatory mapping and storytelling. We show how we applied this philosophy in the Lambeth case study. Through storytelling, the community took stock of its issues and the available support services. The stories and additional desk research formed the basis of a community support network map. We then went on to develop a participatory mapping meta-model of bridging the community–institution support divide, outlining design dimensions to further strengthen community support.
