ABSTRACT

One of the most outstanding consequences of the disruptions caused by the Covid-19 pandemic is the long-lasting effects on people's lives and working conditions. These are critical concerns of Human Centered Management in general, and of this book on Human Centered Management and crisis in particular. This chapter addresses the following 4 critical dimensions for promoting people's wellbeing in a workplace challenged by the global VUCA environment: Resilience, needed to bounce back from difficult times; Empowerment, to create space for creativity and responsiveness promoting engagement, active participation and self-determination; Talent Management, aiming to incentivize work engagement and satisfaction in organizations and the Life–Work Continuum, which views life and work as an integrated sequence of events rather than an ongoing confrontation between separate and often conflicting domains. The argument is that these key factors need to be addressed not only in policies but also in action ensuring people's wellbeing and organizational sustainability.