ABSTRACT

In 2019, the digital accessibility team at Iowa State University (ISU) conducted a large-scale, mixed-methods research study to gauge perceptions and knowledge of digital accessibility on campus. The digital accessibility lead works directly with university faculty, staff, and campus partners to provide tools, information, resources, and training to resolve technical and instructional accessibility barriers. The Vice President/Chief Information Officer for Information Technology Services wanted to formalize our digital accessibility efforts, not only because it is a moral imperative but also to provide barrier-free access for the ISU community. In addition, attention was paid to other colleges that were in the midst of litigation. ISU did not have active litigation but did have a complaint filed against it with the Office for Civil Rights regarding inaccessible course material. During the Open-Card Sort Activity, the index cards were grouped by participants into categories according to what each participant felt should be together.