ABSTRACT
Institutions may differ, but their experiences as advising professionals have commonalities. A common refrain from various institutional stakeholders is that “anyone can learn to advise.” Shifting the focus to the relational component initially required advisors to transition from program specialists to generalists. Senior administration understands how the advising division has evolved concerning hiring and training. Observations at different levels yield different outcomes. At the micro level, observations tell the reader advisors who have excellent advising practices are not necessarily skilled trainers. As advising administrators, the people recognize an opportunity to leverage the technological expertise of the newest generation of advising professionals to support a training model that incorporates a commitment to the NACADA competencies. The challenge will be to strike a balance between embracing the efficiency that technology offers with the importance of developing relational competencies that will define our advising craft for years to come.
