ABSTRACT
As I was putting together the materials to teach an introductory course in hospitality for the first time, during fall 2001, I spent a lot of time trying to decide on appropriate extra-credit opportunities for the students. After much deliberation, I decided that, since service was at the very heart of any career in the hospitality field, gaining experience in being of service to others would be beneficial for all involved. After the events of September 11, the idea of serving others took on a whole new meaning and further emphasized the importance of being of service to others. Upon polling the students on the first day of class, I found that only about one third had worked in the hospitality industry or in any service-related job. This helped validate my idea that the earning of extra credit needed to involve service for the benefit of others.
