ABSTRACT

New and emerging technologies, principle among them learning analytics and competency-based and adaptive learning systems, are likewise playing a major role in enrollment and retention initiatives, and institutional structures are changing accordingly. These changes are driving the creation of new senior leadership positions related to eLearning; indeed, they are creating eLearning leaders. eLearning leaders must integrate the goals of diversity, equity, inclusion, and accessibility into all aspects of goal setting, resource planning, and outcome measurements. While accessibility is an issue for some learners, some employees, and some community members with disabilities, the national focus on civil rights complaints and litigation in higher education may have put this topic into view for many. Access to education and employment are civil rights issues. Institutional adoption of learning analytics can drive changes in educational goals across an institution to favor quantifiable outcomes and changes in power relationships that develop around measurement and data collection.