ABSTRACT

This chapter addresses the experiences of building, nurturing, and sustaining teams that can produce award-winning innovations. It describes strategies and practices that help to ensure clear communication, professional development, coordination, and creativity among team members, as well as the structures and organizational cultures required for effectively leading innovation. The chapter delves into some additional detail around selecting staff, developing coalitions of the willing and doing, cultivating executive advocates, and operating through transparency. As part of the invitation to participate in the phone interview, information is provided on the department's culture and accomplishments. Hiring staff is only part of the human resources strategy the digital learning leader needs to implement for success in the business of online learning. Accelerating change and mitigating issues require proven strategies that empower the online learning leader to incentivize risk.