ABSTRACT
This study explored the psychological hurdles since perceived micro-inequity hinders the well-being, happiness and organisational commitment of Indian IT and BPO professionals. The study aimed to comprehend how workplace psychological well-being, happiness, and commitment are dented by perceived micro-inequity. The targeted samples were 120 professionals from multiple Indian IT and BPO MNCs (Kolkata-based). Out of them, 50% were from both the professionals and gender. Findings revealed that employees’ affective commitment was positively and significantly predicted, and continuance commitment was negatively and significantly predicted by micro-inequity. Employees perceived micro-inequity significantly negatively predicted continuance commitment. The findings were discussed under the theoretical framework of perceived discrimination at the workplace, which was central to the cognitive dissonance theory, communication, social identity theory, and competing value framework. The findings were relevant for the sustenance of organisations as committed and happy workforce as an asset. Possible preventive measures could be taken on the organisational level to boost employees’ well-being and organisational commitment to get a sustainable workforce.
