ABSTRACT
This chapter addresses how to leverage the digital transformation technologies and tools for the next generation hospitality industry from India, especially in Smart Reservations and Booking Systems (SRBS), Personalized Guest Experience (PGE), Immersive Virtual and Augmented Reality (IVAR), Contactless Technology and Mobile Integration (CTMT), Artificial Intelligence and Chatbots (AIC), Blockchain for Security and Trust (BST) in simple language for all of us to understand from the Indian perspective.
