ABSTRACT

Globally, hospitals and health systems are facing financial pressure due to high operating and administrative costs, declining reimbursement rates, and the increasing cost of both medical devices and infrastructure. A true smart hospital focuses on three major areas: operational efficiency, clinical excellence, and patient centricity, with technological advancements being leveraged to derive smart insights. For clinical excellence, solutions must be implemented so that doctors and nurses can perform their tasks efficiently. Besides using state-of-the-art medical equipment, departments across the hospital need to implement solutions to remove some of the burden from increasingly short-staffed clinical teams, automate processes where possible, and augment human oversight with information and insights, while aligning with best patient outcomes.