ABSTRACT

Communication the world over is a vital cog in communities. The sender and the receiver play different and complementary roles in information dissemination. Be that as it may, many contemporary information senders are faced with different forms of harassment. The advent of social media has seen a rise in independent journalism and this form of journalism is not immune to harassment as such many independent journalists are harassed online. This chapter as a result unravels the emotional implications of online harassment on journalists and its repercussions for a democratic society and press freedom. Using a case of four selected Zimbabwean journalists, the chapter untangles the vocabulary used by cyber bullies and how that affects the emotional makeup and professional outlook of different journalists. The qualitative research methodology was used as the research unfolded. The Democratic-Participant Media Theory and the Symbolic Interactionism Theory were used to analyse the operational values of independent journalists and how their audience reacts since communication is a two-way traffic. Data gathered were analysed using the thematic analysis approach. The chapter found that five major emotions are triggered by online harassment of freelance journalists on different media platforms in Zimbabwe which are surprise and or betrayal, fear, anger, happiness, and disgust. The study thus concludes that there is a need to monitor and provide counselling sessions to journalists to mitigate the negative impact of online harassment on the form, structure, and content of news articles in Zimbabwe.