ABSTRACT
Human service agencies are exploring new ways of assisting individuals with multiple needs by fostering inter- and intra-agency collaboration in this era of welfare reform implementation. Increased staff collaboration is needed to address the needs of crossover consumers who receive both employment services in welfare-to-work programs and family maintenance services in child welfare programs. Without intra-agency collaboration, mothers receiving Temporary Assistance to Needy Families (TANF) benefits could lose them at the same time that they could lose their child through foster care placement (Frame, 1999). Carefully planned collaborative case planning and service delivery can address incompatible program requirements.
