ABSTRACT

The specialized door-to-door transportation service of the Société de Transport de la Communauté Urbaine de Montréal (S.T.C.U.M.) was created following the adoption in 1978 of the law protecting the rights of handicapped persons (Bill 9) by the Quebec National Assembly. It began its operations in 1980 and since then it has never ceased to increase its supply of transportation. This chapter aims to analyze the degree to which door-to-door transportation service is successful in meeting the transportation needs of handicapped people residing in the Montreal Urban Community and to present some preliminary results from a study of the travel habits of these people. Every five years the S.T.C.U.M. carries out a large origin-destination survey in order to study the travel habits of the whole of the population and to be able to determine how the public transportation system is being used.