ABSTRACT

Electronic-government (e-gov) is the latest information technology (IT) associated with productivity promises. Research findings question thE assumption, and even suggest that public officials are more open to IT innovations than their private counterparts. Most IT management was central, usually within budgeting units, given that most government IT operations began there and financial transactions were the dominant demand. The state government also has a noted history for its work in pioneering information resource management practices in the 1980s and entered e-gov after much dissatisfaction with those IT management efforts and processes, primarily as individual agencies rebelled against centralized reporting and control procedures. The e-gov era has seen a dramatic increase in IT interest among elected officials. Despite the typical public perception to the contrary, research suggests that public employees value IT innovation at least as much as their private counterparts. Direct political appointee management of IT operations is traditionally viewed as undesirable among public administration scholars.