ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book addresses the topics covering population health, quality management, and business analytics. It provides many of the challenges that health systems are having with regards to using technology and analyses to drive changes in results. Performance and quality improvement professionals will continue to incorporate data and analytics into their tool kits. Healthcare organizations have a long way to go to master their process workflows, information and management systems, and overall performance. Presidential politics have continued to make healthcare financing and delivery a topic of great debate. Since the field of quality management and performance improvement is expanding rapidly, it is difficult to find any one expert in the area who understands the theory and practice of all the methods used by leading health systems.
