ABSTRACT
Cath Brockie gives an account of how to successfully embed Intensive Interaction into a service's values and ethics. She recounts her journey with John, an adult with severe learning disabilities and behaviours that services found challenging and how Intensive Interaction changed his life. As CEO of her provider organisation she explains how Intensive Interaction has become the core of her service's DNA. Cath Brockie and Jules McKim support people with learning disabilities, mental health needs, dementia and acquired brain injuries. Cath started training her own staff team in Intensive Interaction using Phoebe Caldwell's DVDs. Cath was able to have really good interactions with John at the time and yet the other members of staff couldn't. John had the diagnosis of Down's syndrome with associated severe learning disabilities and autism. With the Care in the Community Act and the closure of the asylums, John was one of the last people to be resettled from the closure of Hensol Castle in Cardiff.
