ABSTRACT
This chapter focuses on the ways in which learners are encouraged to develop evaluative judgement within verbal feedback episodes in the healthcare workplace. A case study approach is used and ten videos of authentic feedback, involving diverse health professionals during routine clinical practice, are analysed. Three key themes are identified and their implications for practice discussed: i) educator’s invitations (e.g., ‘I want to know what you think about the quality of your work’); ii) good work looks like this; and iii) calibration of the learner’s judgement through dialogue.
