ABSTRACT
Technology use has become nearly ubiquitous in the modern workplace, with most workers using the Internet and email at work on a regular basis. This increased time spent online comes with some positive outcomes (e.g., perceptions of increased productivity and connectivity) as well as negative outcomes (e.g., feelings of being overloaded or stressed) for workers and organizations. One of the possible negative outcomes of increased technology use at work is cyberbullying, which involves repeated harassing behaviors that occur using technology and for which there exists a power imbalance between the victim and perpetrator. Whereas there is a growing body of research that has examined cyberbullying among youth, relatively few studies have examined workplace cyberbullying, and no known studies have taken a developmental perspective to examining this phenomenon. Therefore, in this chapter, we review the literature on workplace technology use, with a special focus on age differences in prevalence and usage behaviors. Then, we examine age differences in traditional bullying and cyberbullying at work. Next, we discuss some possible ways in which age may interact with cyberbullying when predicting employee and organizational outcomes. Finally, we outline a number of directions for future research, with a special focus on the role of age.
