ABSTRACT
This chapter looks at the ethos of social sustainability in the transport sector and at the widespread movement towards the adoption of smart technologies in this sector. Digitalisation and smart cities exert the biggest influence on the urban and transportation sector, necessitating discussion of future policy and research recommendations bearing in mind these smart elements. The chapter describes an approach to assess smart mobility measures that have already been implemented. The ‘outcome measures’ were found to be more suitable for assessment of smart mobility, and some of these are used to structure the discussion concerning how social sustainability is being captured in the emerging domain of smart mobility. Most of the criticisms about smart cities address the umbrella concept, but, as a central approach to the concept, these critiques also concern smart mobility. Social equity and sustainability of communities are the two main criteria within which there are ‘process’ and ‘outcome’ measures for assessment.
