ABSTRACT
Public transportation plays an important role in creating an accessible society because it is critical for ensuring employment, completing activities of daily living, engaging in citizenship, and participating in social roles and social interaction. Accessible public transportation in the community allows individuals with disabilities, especially those with severe disabilities, to have independent access to work sites, educational programs, health facilities, and social and recreational activities. However, the current state of accessible public transportation is a barrier to social participation and, particularly, employment. The challenges of public transportation in general, combined with the critical importance of local transportation for people with disabilities and older adults in terms of social participation and employment, proves that there is a real need for innovation and knowledge that can help transportation providers serve all citizens more effectively and efficiently. The delivery of public transportation service is a development activity supported by many sources of information.
