ABSTRACT

A growing body of extant research has been conducted on migrant workers' information and communication technologies (ICT) use and its implications for connectivity and empowerment. Singapore is a highly networked society where ICT use is intensive, whether in governance, business, education, public service or interpersonal communication. The network of contacts that could be grown and activated through the mobile phone translated into social and economic capital for these women, which in many circumstances, further translated into enhanced capital for their families back home. Mobile communication in particular, has become so commonplace and integral to the everyday lives of people from all social strata that social policy pertaining to migrant workers needs to take into account such realities. The mobile phone played an important role in helping them to coordinate their appointments and other social activities with their friends, mostly through text messaging.