ABSTRACT
Furthermore, individual equipment trajectories-the order in which tools are adopted and integrated into daily life practices by a user-play an important role in multimodal communication. We saw the differentiation between Internet veterans more focused on e-mail in text exchanges and the youngest group who prefer IM and webmail (often built in to IM software) for sending e-mails. At the same time, all these services are constantly evolving: e-mail is more and more integrated into the mobile phone and continuous 3G connection will open the mobile phone to IM applications. Considering these advances, we can predict that the convergence of services and tools will iron out the differences between various tool usage rates, in line with growing continuity of services on various terminals. This process will bolster the interweaving of text and voice in mediated interactions as it facilitates the convergence of different communication devices.
