ABSTRACT

Airport English is an English for specific purposes course that is aimed at airport workers such as security guards and catering staff. By providing language training this project has provided work opportunities for young and unemployed local people. The course participants are people applying for jobs as security guards, ground handlers, catering staff and bus drivers in the airport. For the Airport English course, the participants can work independently with multimedia course materials, or they can join classes to supplement the materials with interactional activities such as role-plays. For the initial needs analysis, data was collected from typical communicative situations and exchanges that occurred in the daily life of the four trades mentioned: security guards, ground handlers, catering staff and bus drivers. In the needs-analysis process, ground staff, managers and trainers were consulted. The methodology of online materials when used alone did not enable learners to interact spontaneously in real-life situations.