ABSTRACT

This chapter presents an approach to Public Value Reporting which is relevant to organizations, non-governmental institutions, and public administrations. In order to translate theoretical reasoning into measures of corporate performance, it identifies three alternative approaches to enhance existing reporting measures, introducing the Public Value Scorecard, extending the materiality matrix, and theoretically and practically deriving key performance indicators relevant to public value creation. The chapter discusses managerial and practical implications. The postulated Public Value Reporting framework is based on the public value concept coined by Timo Meynhardt, which according to John M. Bryson et al. The public value concept theoretically contributes to the debate on organizational legitimacy by providing new insight into how individual and societal well-being are affected by organizational action. The chapter explores ways in which a public value perspective can broaden the understanding of organizational value creation and, thus, advance (non-)financial reporting.