ABSTRACT
The paradigm shift to a data culture in higher education institutions to systematically gather and use data brings a need to develop new competencies, skills, and abilities among human resources. Leaders operate as coaches, functionally fostering the development of data-informed leadership in staff and other leaders. Through use of data, statistical and quantitative analysis, explanatory and predictive models, and fact-based management, leadership can drive decisions and actions. Building collaborative teams involves drawing on a variety of deeply specialized skills and knowledge to devise data-informed solutions. Providing opportunities to show that data are not being used to "get" staff or faculty but to improve the institution's success can help minimize resistance. Aligned with collaboration, authenticity involves the connection of the change to the institution's culture and values in addition to a shared understanding of the purpose and meaning behind the change.
