ABSTRACT
There is an explosion of digital technologies in recent times that have fundamentally altered business models, corporate strategies and the way we live, work, conduct business and communicate. The human resources (HR) function today has similarly evolved to incorporate digital world in its design thinking, strategising and execution. However, the contribution of technology to HR is so far mainly limited to operational and relational activities with minimal impact on value-adding transformational activities. Further, technology proliferation has also led to unintended negative consequences. This chapter outlines the evolution of the digital world, digital work and its impact on the workforce. It offers an inclusive definition of the digital HRM and analyses its impact on various HR functions. It concludes with a preview of the other chapters in the book.
