ABSTRACT

COMNET@Sengkang is a programme that is committed to the maintenance and enhancement of health and well-being among community-residing older persons in Sengkang, a town in the north-east region of Singapore. It is a partnership programme between Sengkang Family Service Centre (FSC) and Compassvale Vista Residents' Committee (RC). This chapter focuses on how Sengkang FSC has tried to forge a synergy of tripartite empowerment for elderly service users of this programme and how participation in this programme has impacted the lives of these users. Analysis of the quantitative data was conducted using descriptive statistics, which provided an objective picture of how the programme impacted service users. The first dimension of empowerment was the empowerment of programme staff through training, supervision and peer-mentoring. The second dimension of empowerment was empowering programme volunteers by enhancing volunteers' motivation, commitment and readiness. This empowerment-based practice included developing an egalitarian and power-sharing relationship with volunteers.