Changes in office technology
DOI link for Changes in office technology
Changes in office technology book
This chapter surveys in necessarily broad brush strokes the different technologies involved; it covers the period from the eighteenth century to the personal computer (PC) revolution of the 1980s and 1990s. It includes a wide definition of office technology that ranges from present day equipment to the very basic technology upon which eighteenth- and early nineteenth-century businesses depended. The pace of change in office technology accelerated greatly from the mid-nineteenth century with the introduction of the telegraph, typewriter, telephone, duplicator, tabulating machine and microphotography and again from the mid-twentieth century with photocopying, telex and facsimile machines, the mainframe computer, the personal computer and its associated software, email and the web. However, whatever the period and the technology associated with it, the information needs of business have always been constant and can be broken down into four well-defined areas: recording information, copying information, communicating information and organising and analysing information.