ABSTRACT
This chapter discusses the universal aspects of managing change as well as the factors that seem particularly important in global change efforts. Since innovation and change go hand in hand, the chapter describes how global leaders can promote and lead innovation. The chapter then summarizes the cultural differences that influence change and innovation. A culture's beliefs about human nature also impact the target of change efforts. Cultures see humans as either mutable or immutable. People in collectivist cultures are more likely to encounter situations in which there is a preference for high-context, indirect, and self-effacing communication and silence. Change management, which is based on behavior science knowledge, is a concerted, planned effort to increase organizational effectiveness and health. It involves an intentional and structured transition to a desired end-state. Wellsfry found that building work communities in organizations led to innovation, action, and change in a dissertation on global leaders.
