ABSTRACT
This chapter discusses what "competency" means in the context of global leadership and notes significant challenges in identifying and measuring it. It reviews several of the more widely used assessment instruments. Broadly classified, assessment instruments used in developing global leaders fall into one or three broad categories: cultural difference assessments, intercultural adaptability assessments, and global leadership competency assessments. The Cross-Cultural Adaptability Inventory (CCAI) was developed by Kelley and Meyers as a self-assessment tool for cross-cultural adaptability training and development. The CCAI measures four dimensions: flexibility/openness, emotional resilience, perceptual acuity, and personal autonomy. The Intercultural Effectiveness Scale (IES) was developed by Mendenhall, Stevens, Bird, Oddou, and Osland as an abridged version of the Global Competencies Inventory for general purpose use in assessing intercultural competency. The IES is primarily used in educational, government, and nonprofit organizational settings, but is also used in corporate contexts often as an early assessment tool.
