ABSTRACT
The penultimate step in delivering strategy and change through participative interventions that engage the right people focusses on sustaining the Benefits of an Engagement Intervention.
This chapter looks at how the great ideas produced through an intervention can be delivered and built on. Too often you hear that ‘nothing happens after the kick off, the intervention, the leadership meetings, the town hall, the webcast and other programmatic activities’. Without follow through, any interventions will be remembered as just another failed initiative or jamboree. Moreover, if people have stepped up, challenged and contributed and then see no benefit, the institution’s leadership will lose credibility.
