ABSTRACT
During the past three decades, many advanced countries across the continent were engaged in replacing the traditional rule-driven public administration model by a result-oriented and responsive model of New Public Management. Here, the main drivers of reforming the civil service are escalating citizens’ demand, global competition and environmental changes such as in the technology and in the market. Against this background, civil service reform is now a ubiquitous phenomenon in all countries though nature and complexity of reforms varied greatly from state to state. Some countries are trying to develop a career civil service, some are trying to fix problems of having a career service, while others are engaged in reorienting civil service inherited from colonial rulers (Khurshid 2006).
